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Return & Exchanges

RETURNS & EXCHANGES

Thanks for shopping at Nchantstore.com. If you are not entirely satisfied with your purchase, we’re here to help. 

Returns 

You have 10 calendar days to return the diffusers from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging along with the receipt or proof of purchase. 

Please note that all other products, except the Diffusers, have a non return policy.

Refunds 

Once we receive your item, we will notify you about the same. Post that, we will immediately inform you about the status of your refund once the item is inspected If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping 

The customer will be responsible for paying for the shipping costs of returning the item. Such shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us 

If you have any questions on how to return your item to us, please contact us on [email protected] or +91 70456 40887 

Disclaimer

Legal information is not legal advice. Refer to the website terms and conditions document for more information.

We offer the best possible natural and pure aromatherapy products, providing world class ingredients for the fragrance and cosmetic industries.